Privacy Policy

This Privacy Policy explains how GeekSync ("AlienSync," "we," "us," or "our") collects, uses, and protects information when you use our website and AI conversion tools, the Image to GIF Converter and the Video to GIF Converter (together, the "Services").

1. Information We Collect

We collect information you provide directly, such as your name and email address when you create an account or contact support, and information collected automatically, such as device type, browser, and usage data.

• Account information: name, email address, billing details for paid plans
• Uploaded content: images and videos submitted for conversion
• Usage data: pages visited, features used, conversion activity
• Technical data: IP address, browser type, device identifiers

2. How We Use Uploaded Files

Files you upload are used solely to perform the requested conversion. Files are processed on secure servers and automatically deleted after a short retention period. We do not use your uploaded content to train AI models without your explicit, separate consent.

3. How We Use Your Information

We use collected information to provide and improve the Services, process payments, respond to support requests, send service-related communications, and maintain platform security.

4. Sharing of Information

We do not sell your personal information. We may share information with trusted service providers who help us operate the Services (such as payment processors and cloud hosting providers), or when required by law.

5. Data Retention

Uploaded images and videos are deleted from our servers shortly after processing is complete. Account information is retained for as long as your account is active, or as needed to comply with legal obligations.

6. Your Rights

Depending on your location, you may have the right to access, correct, export, or delete your personal information. To exercise these rights, contact us using the details below.

7. Security

We use encryption in transit and industry-standard safeguards to protect your data. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Children's Privacy

The Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via the website or by email where appropriate.

10. Contact Us

Questions about this Privacy Policy can be sent to support@geeksync.io or via our Contact page.